Refund policy

Due to the nature of international shipping and food products, we do not accept returns, refunds, or cancellations under any circumstances.

No Returns / No Refunds
Returns and refunds are not accepted for any reason, including but not limited to the following:
・Food products cannot be resold once shipped
・We cannot control customs procedures, transportation, or storage conditions during international delivery
・Some products are fragile and may crack or break during transit
・Taste, aroma, texture, or personal preference are subjective

Once an order has been placed, it cannot be canceled, returned, or refunded.
Please review your order carefully before completing your purchase.


Condition of Products
All items are carefully packed before shipment. However, due to the nature of international delivery, minor damage to packaging or products may occur during transit.
We are unable to offer refunds, returns, or replacements for such damage.
Thank you for your understanding.


Shipping Delays & Customs Issues
We are not responsible for refunds, replacements, or cancellations due to:
・Customs inspections, holds, or seizures
・Shipping delays caused by carriers or local circumstances
・Import duties, taxes, or local import regulations
Customers are solely responsible for confirming their country’s import rules, taxes, and restrictions prior to ordering.